Prey Anti Theft – Free Security and Tracking, Find your iPhone or iPad

Update: as soon as I login to prey app on my iPhone, my iPad recognize my phone right away and alarm ringing. It is so stupid because if I lost my iPhone, whoever has the phone will not be able to login to prey app, I will not be able to locate the phone It works fine at my house, but when I went to different city and tested it on my iPad mini, it can't recognize my new location. The last known location was 17 hours ago. Tried for 20 min unsuccessful, but my phone keep received fake message sent by Prey tho. Useless app if I can't locate my phone.

I've been using prey for years, it gives great peace of mind.

PLEASE READ!!! IMPORTANT SECURITY NECESSITIES DISCUSSED!!! My original goal for this app was to help prevent theft of my grandfather's iPad while he is in a nursing home. I tested this app out myself, and I found some things that should be addressed, but are not the death of this app, that is, as long as you preset some VERY IMPORTANT features. First and foremost, this service requires the app to be running constantly, in the background on the device to work. If the app is immediately deleted by the thief, forget trying to recover your device. This can be manually fixed on an Apple device by not allowing ANY apps to be deleted (until the setting is changed) in Settings> General> Restrictions> (un-toggle "Deleting Apps"). There is currently no other way for the app to require a password before a potential thief deletes the app. If you are able to prevent the deletion of the app, the security features still don't work if the app was closed out of in the multitasking bar (meaning that the app is no longer running in the background). You can send a message to the device from your Prey account on another computer to try to run the app, but the thief MUST click "open" within an alert or on the banners in order for the app to open and allow the rightful owner to use the security features that Prey offers. Granted, most petty thieves are not this sophisticated, but for the best protection please set the aforementioned deletion setting on your device, and make sure that you you allow notifications for the app (then preferably set to "alerts" in your notification settings on the iPad settings), allow access to the location of the device and to the camera on the device when you first download the app. Another issue I have with the app is that once the security message is open within the app, the thief can still close the app. Please lock the screen to that message and make sure that the their can't just get rid of the app by closing it out (which doesn't require deleting). As a programmer myself, I know that this is a tall order, but I know that it is possible. Please consider these changes, Prey Inc. and for the users, please follow this advice to get the most out of the app. Thanks for reading!

Good

Recently there was an issue with their server going down and you weren't able to log in with out getting an error. Which was very inconvenient for those who were trying to track stolen devices, and my daughter's was one of them. Normally, you would expect a resolve in a few hours but the site had a problem from Saturday to Monday. It seems as if no one monitors on a frequent basis for problems and no one was getting any feedback or assistance from team members. Ultimately, Prey advised that their provider was at fault, but I think Prey should bear the burden here for not advising there customer base at all regarding the service they provide. (I paid to upgrade the day it went down, so I feel real dumb).