What is MetricsCat
The service provides to you data about app markets:
keywords and positions,
reviews and reviewers,
competitors and customer analytics
keywords and positions,
reviews and reviewers,
competitors and customer analytics
Reviews Timeline
Languages
Reviews - 163
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Carnival of UX flaws Carnival of UX flawsHow many steps should it take to buy and activate a ticket? Two? Three? Try eleven -- and I'm being generous! 1. Tap on Buy Tickets 2. Tap on the trip you took yesterday in Recent Trips. (If you never took this trip, insert 7 steps here. No kidding.) 3. Tap the One Way ticket type just like yesterday. 4. Tap the same card you used yesterday, duh. 5. Tap the CVV field. 6. Type the digits and tap done. (Is this one step? I'm gonna give it to ya here, designers.) 7. Tap the Accept checkbox. (Really?) 8. Tap Continue. (Free step: Smile at the waiting conductor so he knows you're actually trying to buy the ticket.) 9. Tap Pay Now. 10. Tap on Go To Ticket (why oh why?) 11. Tap Activate Whoever designed this process should be working in insurance claims, because that industry is regulated to require such a convoluted transaction maze.
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Helpful for commuters Helpful for commutersHelpful to check schedules, travel advisories/alerts, and buy tickets at the lowest possible rate. It's very nice to have the train schedule in my pocket at all times so I never forget it. Just wish I could save my favorite station. I noticed it's recently been consistently shown as orange while all others are white, though, so seems like they're working on this. Definitely helpful for all commuters.
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not bad and could be better. not bad and could be better.integrate touchID. improve resumption of state when switching back into the app. provide a way to delete old credit cards.
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SEVERELY FLAWED!! SEVERELY FLAWED!!I’m giving this app only 1 star because the only part of it I can use is the schedules, and I suppose that’s worth a star. I really wanted to be able to use this to buy tickets, but the app will not accept my email address because there’s a dash/hyphen in it. No, not some wacky character—just a standard dash, which can be found on any keyboard, even the one on this app!!! When I was having trouble entering my email, I reached out to the customer “service” email and some nameless person confirmed that the app will not accept an email with a dash. No apologies, no timeframe for when it might be fixed, nothing. I was told that if I wanted to use the app, I would need to use another email. I already have a valid email address, as evidenced by the fact that I received the T’s response via that email address! But no, I will need to open/manage a new email account in order to use the app. Exactly the level of service I would expect from the MBTA.
Ratings -
172
ratings
28
26
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28
63
App History
- Update v1.20.00->v1.20.01over 10 years ago
- Update v1.10.12->v1.20.00over 10 years ago
- Update v1.10.1->v1.10.12over 10 years ago
- Update v1.10.1->v1.10.12over 10 years ago
- Update v1.10.1->v1.10.12over 10 years ago
- Update v1.10.1->v1.10.12almost 11 years ago
- Update v1.10.1->v1.10.12almost 11 years ago
- Update v1.10.1->v1.10.12almost 11 years ago
- Update v1.10.1->v1.10.12almost 11 years ago
- Update v1.10.1->v1.10.12almost 11 years ago
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