Great news! We’ve listened to your feedback and you can now manage Direct Debits and standing orders on your phone with our Mobile Banking app.
For Direct Debits, you can:
- View existing Direct Debits
- Cancel Direct Debit instructions
For standing orders, you can:
- View existing standing orders
- Set up new ones
- Amend or delete standing orders
Our app lets you do more with Mobile Banking:
- Log on with just 3 characters from your memorable information
- Pay a Contact – Send and receive payments between friends and family using just a mobile number
- Everyday Offers – Click, shop, enjoy. View and activate offers on the move. Earn as you spend
- Check your...
Great news! We’ve listened to your feedback and you can now manage Direct Debits and standing orders on your phone with our Mobile Banking app.
For Direct Debits, you can:
- View existing Direct Debits
- Cancel Direct Debit instructions
For standing orders, you can:
- View existing standing orders
- Set up new ones
- Amend or delete standing orders
Our app lets you do more with Mobile Banking:
- Log on with just 3 characters from your memorable information
- Pay a Contact – Send and receive payments between friends and family using just a mobile number
- Everyday Offers – Click, shop, enjoy. View and activate offers on the move. Earn as you spend
- Check your balances and transactions whenever you want
- Make payments and transfers on the move
- Pay your credit card
- Find a nearby Lloyds Bank branch, Cashpoint® or LINK ATM
NEW USERS OF THE APP must register their device (this applies to each device you use the app with). Find out more at: http://mobile.lloydsbank.com/start
Getting started
First you’ll need to register your device with the app to enable 'Express Logon’. We’ll install a device enrolment token on your device that creates a secure link between your device and Internet Banking profile. It only takes a minute and only needs doing once for each device.
You’ll need:
- An up-to-date phone number registered with us
- An iPhone running iOS 5.0 or above
- Wi-Fi or cellular data access on your device
- Lloyds Bank UK personal account
- Internet Banking User ID, password and memorable information
Keeping you safe online
We use the latest online security measures to protect your money, your personal information and your privacy.
As a Lloyds Bank Mobile Banking customer, you automatically benefit from our online and mobile banking guarantee:
We guarantee to refund your money in the unlikely event you experience fraud with our Internet Banking service - as long as you've been careful, for example, by taking reasonable steps to keep your security information safe. We protect you with safeguards that meet Industry Standards.
Important information
We don't charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality. Mobile Banking is available to our UK personal Internet Banking customers. Terms and conditions apply.
Pay a Contact – registration required to receive payments. Terms and conditions apply.
Everyday Offers is available to Lloyds Bank account customers aged 18+. Merchant offers and cashback amounts vary. Other terms and conditions apply.
We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes, to help us fix bugs, and improve the services we can provide in the future.
The Branch/ATM finder uses location based services. We, LINK Scheme, Google and/or Apple may access data about your location (i.e. GPS signals from your mobile device) which can be used to approximate your location (such as your mobile ID).
We know security is important to you and we want you to feel safe online. When you receive emails from us we will always greet you personally using your title and surname and include either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. For text alerts, check they come from LLOYDSBANK.
Cashpoint® is a registered trademark of Lloyds Bank plc.
Lloyds Bank plc (registered in England and Wales (no. 2065), registered office: 25 Gresham Street, London EC2V 7HN). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.
