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The service provides to you data about app markets:
keywords and positions,
reviews and reviewers,
competitors and customer analytics
keywords and positions,
reviews and reviewers,
competitors and customer analytics
Reviews Timeline
Languages
Reviews - 6
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Awful AwfulThe app is absolutely useless! i attempted to work on the go, got in the system, everything shows up fine and I can communicate with other employees, however as soon as I get a chat transfer to me, the system just closes, and I cannot log in for few minutes. Never got to a user chat. Useless.
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Very basic indeed and not thought through Very basic indeed and not thought throughI had the previous version and I have had their desktop version for years. This indian company have been successful with the desktop app and can well afford to invest in a proper useful APP but they haven't. It is extremely basic, and even worse than the previous versions which is well over 18 months old. They couldn't even be bothered to inform us of what had been changed or enhanced in the new version, probably because... nothing has. The graphics are very poor indeed and may I say typical Indian, no idea of design, with all due respect. You would expect at the very least to be able to log in on both the APP and the desktop, but no.. you would expect the APP to give an indication that it is no longer logged in , when you log in on the desktop, but alas, no .... so on and so on. You would think that they might have consulted with their existing customers during the development process but NO... ah well
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Absolutely useless app Absolutely useless app1) crashes frequently 2) can not run minimized 3) no notifications due to (2). Bottom line is this software is stupid. Who is going to always run it on screen on mobile device. Of course u need to monimize it. Once minimized it dies. Waste of time and effort. If you guys wanted to write a software for iphone and came up with this, you should better not offer iOS app at all. Miserable app, not only the engine but the UI too - ugly looking useless app.
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Works well but needs a few more features Works well but needs a few more featuresThe very fact that a chat service offers an iPhone/iPad app is pretty amazing. It's the main reason we chose this service over all of the others. It's great to be able to login with an iPad rather than being tied to a computer. That being said, you do give up a lot of cool features that can be accessed through the PC or Mac versions. These include the option to access custom responses or send a URL to the client. The PC version is extraordinarily rich in customizing options, but none of this is yet available with the IOS version. I can appreciate that an iPhone screen is perhaps too small to make this work. The best way to implement this would be through a full featured iPad version. Perhaps it will come with a future update. But, for now, I'm at least happy that I can monitor our live web support account while using my iPad. In that respect it works quite well.
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Nice app but has major bug Nice app but has major bugCool app but screen freezes often when I'm in a chat! I have to exit then rejoin almost every time and to me that's a major problem because it becomes useless. Hopefully an update comes or I'm switching
Ratings -
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App History
- Update v1.4->v1.5over 10 years ago
- Update v1.3->v1.4over 10 years ago
- Update v1.2->v1.3over 10 years ago
- Releasealmost 11 years ago
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