COPAXONE iTracker™
1.7 rating
Health & Fitness
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reviews and reviewers,
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Reviews Timeline
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Reviews - 189
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Terrible App zero rating! Terrible App zero rating!Changed from 20 to 40 mg. keeps wanting me to refill my prescription. Doesn't bring up the shot locations in the sequence I set them in. Has on occasion brought up the same shot location before it should have. Bottom line, I don't trust it so tracking will be done in the book by hand. Probably the only thing in my life I can't manage on my device.
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useless app since it stopped working! useless app since it stopped working!I’ve read the other users recent reviews and find that everyone had the same issue at the same time - the app crashed on the iPhone and could no longer be opened, rendering it useless! I only started using Copaxone 3 weeks ago and downloaded the app figuring I could use all the help and support I could get. In the few days the app actually was usable, there were some good things about it (like the concept of it), but the reality was I had the same issues as other users - injection sites kept changing on their own, reminders could not be edited, past injections could not be edited. Really, one would think that Teva, who charges over $5,000 a month for their medication, could afford to get an app developer that knows what they are doing, and could, at the very least, notify people that they are aware of the HUGE problems with the app and tell people they are working on it. But obviously they are not!
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App needs to be UPDATED to respond to customer concerns! App needs to be UPDATED to respond to customer concerns!If the makers of Copaxone are trying to encourage the use of the iTracker app in lieu of the the "paper" calendar that is available, then they MUST pay attention to the customer reviews and make updates to the app, accordingly. The last update was more than 9 months ago, and there have been COUNTLESS - very helpful - reviews since that date ... I began the Copaxone therapy in 2011 and finally decided to try using the app about a year ago (but kept my paper calendar for a few months as "back up"). Although I noticed some things that could be improved, I did not consider it a "deal breaker"; however, recently, the app would not open at ALL, which lasted over a period of a couple of days. So, needless to say, I felt like a fish out of water, because I had transitioned to the app - SOLELY - and no longer had my paper back up system ... So, I had no record of which "site" was next, which is not good (so, I just GUESSED, also not good). When the app finally opened, I tried updating my injections manually; I inadvertently selected "missed" injection for one of the days, and the app would not let me make the correction. If the app is designed to be FOR the user, then the USER should be able to control how to best manage it. If I make a mistake, I should be able to correct that mistake (just like I can "erase" it in the paper calendar). Overall, I like the features the app has, which is the reason I gave it 3 stars, rather than 2 ... because the overall concept and design is very good. It just needs some updates, especially when a lot of the reviews reflect the fact that many users are experiencing the same issues.
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Used to love it... Used to love it...This was my reminder and tracker for a good 3 months on where and when to take my meds... I loved it and used it faithfully!! Then about a week ago it started crashing on my iPhone and wouldn't open! Hope they update it and make it easier to change injection sites.... One could hope....
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M MI've used this app since it came out. Love it! But now it has quit working. Will not open. Have shutdown, deleted the app and reinstalled the app and it will not open. Any ideas???
Ratings -
240
ratings
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8
25
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148
App History
- Update v1.4->v1.5almost 10 years ago
- Update v1.3->v1.4over 10 years ago
- Update v1.2->v1.3over 10 years ago
- Update v1.1.1->v1.2over 10 years ago
- Update v1.0->v1.1.1almost 11 years ago
- Releasealmost 11 years ago