Amazon Local Register: Amazon's Mobile Point of Sale - Accept Card Payments
1.7 rating
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Reviews - 65
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Amazon has missed the mark Amazon has missed the markI would like to give this app & service minus 10 stars, however since I can't 1 star will have to do. This is the MOST COMPLICATED, UNSYSTEMATIC, BACK OF THE WOODS, UNUSER FRIENDLY system ever! From having to purchase the device, although they will give the money back to you in credits once you use it, to the verification of your banking account, to the inability to speak with an actual Local Register Account Manager; this system is completely flawed & difficult to use. We left the Square for reasons I care not to mention, however once the promotional discounted rate has passed, we will be returning to the Square reader. I'm horrified that Amazon hasn't done a better job of making this system user friendly. Tsk, tsk, tsk Amazon for this God-awful application. It took me 6 weeks to get completely up & running with this system. Not to mention of the 2 devices ordered, only 1 works. I'm fearful of ordering another for having to pay for it.
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Inauspicious start Inauspicious startI ordered the card reader & downloaded the app last night. This morning I got an email saying that Amazon is unable to verify some of my information and that I need to log in to the app to confirm it. Unfortunately, the app will not let me log in - I enter my info and then it just never gets anywhere. I'm hoping Amazon can fix this VERY soon or I will have wasted $10 (plus tax!) ordering the card reader. ETA: Finally got it set up. So far so good. Only taken a couple of payments so far but they went through easily, and the money was available quickly to transfer to my bank account. As promised there was no transaction fee because I haven’t sold enough to offset the $10 I paid for the reader.
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Hard to pass up the savings, but performs poorly Hard to pass up the savings, but performs poorlyWe switched from Square because it was so much less expensive, but Square is so much better we may switch back. Local Register frequently returns blank pages instead of results. It crashes frequently. The app only works as it should about 20% of the time, and even if it worked as it should 100% of the time the reports are in adequate and have to be emailed to be accessed. They are not accessible from the app. Also, Local Register is not accessible from a PC as Square is; it's only accessible from the app. This app has potential but needs a lot of work.
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Don't waste your time, this app doesn't work Don't waste your time, this app doesn't workI wanted to use this app for my food trucks instead of square because of the lower transaction rate, but this app will it work. Setup took me about 2 weeks to finally get setup and link my bank account. I was never able to use this app for my food trucks, I could only "use" it to accept credit card payments for catering invoices. After using the app for about 2 months, Amazon has suspended our account 3 times without notice and does not allow us to access funds or make charges. I have tried calling the customer support number a few times only to find that all they really do is email their support team who is restricted to email. Basically you can call them so they can send an email to the real customer support... What a joke! I've tried all the different credit card apps Square, Intuit, PayPal, Spark Pay. Bottom line this one is the worst and is not functional for small businesses, go somewhere else!
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Somad SomadDo NOT get this! You can't get your money transferred to your bank! HORRIBLE to deal with. If I could give it zero stars, I would! It isn't even deserving of 1 star!!!
Ratings -
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ratings
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App History
- Releaseover 9 years ago
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